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Affiliate Terms of Use

Last update: 19th of September, 2024

 

THESE AFFILIATE PROGRAM TERMS OF USE (“AFFILIATE TERMS”) CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU (THE AFFILIATE PARTNER) AND CEX.IO. BY COMPLETING THE REGISTRATION PROCESS TO BECOME A CEX.IO AFFILIATE PARTNER, AND/OR PARTICIPATING IN THE CEX.IO AFFILIATE PROGRAM, YOU ARE CONFIRMING YOUR AGREEMENT TO THESE AFFILIATE TERMS ON BEHALF OF YOURSELF, OR IF YOU REPRESENT A COMPANY OR OTHER ENTITY, ON BEHALF OF THAT COMPANY OR ENTITY. DO NOT PARTICIPATE IN THE AFFILIATE PROGRAM IF YOU DO NOT AGREE TO THESE AFFILIATE TERMS.

 

These Affiliate Terms supplement, and form part of, our standard Terms of Use. Accordingly, capitalized terms used, but not defined in these Affiliate Terms, have the meanings set out in the Terms of Use.

Please refer to our Privacy Policy for information on how we collect, use and disclose information from our Users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.

As used herein, “CEX.IO” refers to a specific CEX.IO entity (hereinafter-“CEX.IO/we/us”) mentioned below, depending on User’s residence, place of registration and/or nationality. 

These Affiliate Terms apply to Users served by:

1. CEX OVRS LLC (ST. KITTS AND NEVIS), a limited liability company, established and existing under the laws of Nevis, company number: L 22275, with registered office address at Suite 1, A.L. Evelyn LTD Building, Charlestown, Nevis.

2. CEX.IO EU VASP, UAB (LITHUANIA), a limited liability company, established and existing under the laws of the Republic of Lithuania, company number: 306186479, with registered office address at Didžioji st. 18, Vilnius, Republic of Lithuania. CEX.IO EU VASP, UAB is registered as the Virtual Asset Service Provider (VASP) and depository virtual currency wallets operator in the State Enterprise Centre of Registers of the Republic of Lithuania lists.

3. CEX.IO Corp. (USA) with its principal address at 900 E. Diehl Road, Suite 110, Naperville, Illinois 60563 which provides its services on the Platform only to Users in the United States of America and from supported States.

Please be advised that the Affiliate Program for the UK is currently suspended until further notice.

Please consider the following important limitations before deciding whether to participate in the Affiliate Program.

By entering the Affiliate Program regardless of the method of entry, you acknowledge that you have read, understand, and completely agree to these Affiliate Terms, as updated and amended from time to time. If you wish not to be bound by these Affiliate Terms, as updated and amended from time to time, you have to either: (1) never enter, generate or send an Affiliate Link (defined below), or (2) cease your participation in the Affiliate Program by opening a support ticket and completing the process required by CEX.IO.

Affiliate Program participation is limited to Users with accounts with CEX.IO or those who have executed the relevant insertion orders (or any other agreement required by CEX.IO). Your participation in the Affiliate Program is always entirely at CEX.IO’s discretion. You can be removed from the Affiliate Program at any time for any reason or no reason. If you violate any of the Affiliate Terms, you can be immediately removed from the Affiliate Program and any amounts you may have received or been entitled to receive under it may be forfeited. CEX.IO reserves the right to review and investigate all Affiliate Program activities and to suspend any User’s participation or modify any conditions in CEX.IO’s sole discretion as deemed fair and appropriate. Please be informed that CEX.IO will have the right to cover any proved damage caused by the Affiliate Partner’s actions using their funds on the CEX.IO Platform. CEX.IO will also be eligible to revoke all Affiliate Program rewards for violations of these Affiliate Terms, Terms of Use, as well as for fraud, refunds, cancellations, and chargebacks or a substantial change in business circumstances.

1. Description

1.1 CEX.IO’s Affiliate Program is powered through Scaleo (Owly Labs s.r.o.) affiliate marketing software (hereinafter “Scaleo”), or any other tool or platform, as may be identified by CEX.IO from time to time. The Affiliate Program allows you to elect to participate in receiving revenue from Users you refer to the Services who open an Account using an Affiliate Link (Referral Code provided by CEX.IO and / or a link created through Scaleo or any other tool or platform as may be identified by CEX.IO from time to time) you provide (each a “Member”). You can participate in the Affiliate Program either by referring Users to the Services (each person so referring Users, an “Affiliate Partner”) or as a Member. Participation in the Affiliate Program is entirely at your discretion and is not required to use the Site or Services. 

1.2 Enrollment in the Affiliate Program. In order to be considered for participation in the Affiliate Program as an Affiliate Partner, you must meet the following eligibility criteria:

a) either to have a verified account on the CEX.IO Platform or an executed insertion order (or any other agreement required by CEX.IO);

b) to complete the registration with Scaleo on their website, or on any other tool or platform as may be specified by CEX.IO from time to time.

You understand and agree that we may accept or reject you as our Affiliate Partner at any time at our sole discretion. Reasons for rejection include but are not limited to things like the following:

  • If any of the information you provide is inaccurate or incomplete;
  • If your website promotes content of a misleading, fraudulent, defamatory, obscene, violent, illegal, harassing, hateful, or pornographic nature;
  • If you have had your access to CEX.IO Platform terminated due to violation of the Terms of Use;
  • For any other reason we may deem fit to reject your application.

It is your responsibility to keep your username and password information secure. YOU MAY NOT SHARE YOUR LOGIN CREDENTIALS WITH ANY OTHER PERSON OR ENTITY.

You understand and agree that, if you opt out of receiving our email communications or ask us to delete your personal data, your participation in the Affiliate Program may be terminated by CEX.IO.

2. Affiliate Links

2.1 Under the Affiliate Program, CEX.IO may provide you with a unique alphanumeric or other code (the “Referral Code”) to distribute to eligible individuals each to become new Users. You acknowledge and agree that: (a) CEX.IO have the right to limit the number of times you may use or share your Referral Code, (b) you have no ownership rights in any form over the Referral Code, and (c) CEX.IO may reclaim, deactivate, invalidate or terminate your Referral Code at any time at CEX.IO’s sole discretion.

2.2 In the event that you have executed an insertion order (or any other agreement required by CEX.IO), you will use a special link created through Scaleo to distribute to eligible individuals, who will then become new users. You acknowledge and agree that Scaleo may restrict the use of the aforementioned link. For further information, please refer to their website.

2.3 CEX.IO may reclaim, deactivate, invalidate or terminate the aforementioned link at any time at CEX.IO’s sole discretion.

2.4 Affiliate Partners are required to have the ability to edit the Affiliate Links published on the medium of their choice (blogs, social media, websites, etc.).

3. Restrictions

3.1 You may invite eligible individuals to become new Users by distributing Affiliate Links directly and instructing them to input the aforementioned links during the sign-up process. You must disclose that you are eligible to receive an Affiliate Reward (defined below) in connection with a use of your Affiliate Links. You are prohibited from 'spamming' anyone with referral invitations.

3.2 No spamming. You agree that you will not 'spam' anyone with invitations to join the CEX.IO Platform. Further, you acknowledge and agree that the following activities are prohibited under these Affiliate Terms: (a) mass emailing, texting or messaging people you do not personally know or otherwise engaging in any other promotion that would constitute or appear to constitute unsolicited commercial email or 'spam', (b) use of automated systems or bots through any channel to distribute, post or respond to your Affiliate Links, and (c) use of scripts, programmed or automatic dialers to send invites or to communicate an Affiliate Link. Without limiting the foregoing, you agree to comply with all local, state and federal laws and regulations governing your obligations under these Affiliate Terms, including but not limited to all applicable laws that govern marketing emails, including the anti-spam laws.

3.3 No Misrepresentations. You agree that you will not mislead or attempt to mislead anyone in connection with the Affiliate Program, either by affirmative representation, implication, or omission. Further, you agree that you will not: (a) create fake accounts, webpages, profiles, websites, or links, (b) misrepresent your relationship with CEX.IO or any other third party, including but not limited to suggesting an affiliation or partnership exists with a third party where none exists, (c) make misleading claims about CEX.IO, including but not limited to misleading claims about the specifications, features of functionality of the Services provided by CEX.IO or the Affiliate Program, (d) act in an unfair or disruptive manner, or (e) otherwise make any false or misleading statements to get a invitee to use your Affiliate Link. Further you agree that you will not undertake any deceptive or fraudulent methods to increase your Affiliate Reward.

3.4 Prohibited content. You agree that you will not use the CEX.IO brand in connection with: (a) disparaging or defamatory content concerning CEX.IO or third parties, involved in providing Services to you; (b) offensive, abusive, intimidating or harassing content; or (c) content that violates the law or rights of anyone else. You agree that CEX.IO has sole discretion to make the determination as to whether such content is present.

3.5 Creating an additional account. You agree that you will not create any additional Accounts for self-inviting through multiple accounts. We check for duplicate or fake Accounts and it can be a reason for deleting you from the participation in the Affiliate Program.

3.6 Using paid advertising with branded key-words. You agree that you will not use words such as “cex.io”, “cex”, “cexio” or any other look-alike, sound-alike, or other “CEX.IO“ branded terms in your advertising materials. Such branded terms include but not limited to all CEX.IO logos, and the names of all CEX.IO products, offerings, and services, regardless of whether CEX.IO has applied for or obtained a trademark or service mark on or for any of them.It is necessary to prevent any confusion with the official CEX.IO domains. Do not post your own CEX.IO Affiliate Links as advertisements on search engines such as Google, Bing, Baidu, etc.

3.7 Sharing referral links using fake accounts. You agree that you will not create or use any fake webpages, profiles in social media, making fraud actions or any other prohibited unlawful actions.

3.8 No Cookie-Stuffing. You may not use any form of cookie-stuffing techniques or click-generators that set tracking cookies or that result in apparent clicks without the user (a live human) actually clicking on Affiliate Links. You may not artificially generate clicks or impressions on your site or on any social media platform or to create visits on the CEX.IO site, whether by way of a robot or software program or otherwise.

3.9 No Use Of Spyware, Malware, Viruses And The Like. You may not make any use of any form of spyware, malware, trojan, tracker, or virus, or any such things, in connection with any Affiliate Link or otherwise in connection with the Affiliate Program.

3.10 No Use Of Browser Extensions To Promote CEX.IO Without Written Approval. You may not create, offer, sell, distribute, or otherwise provide any browser extension related to CEX.IO without our prior written approval.

3.11 Non-Disparagement. In exchange for receiving Affiliate Reward, you agree that you will not publicly disparage CEX.IO or any of its products or services or owners, directors, or staff, whether during or after your participation in the Affiliate Program.

3.12 You acknowledge and agree that CEX.IO may terminate your participation in the Affiliate Program if you violate any part of this Section 3, or any other provision, of these Affiliate Terms.

4. Responsibilities

4.1 As a member of our Affiliate Program, you represent, warrant, and agree to all of the following:

4.1.1 You acknowledge that the purpose of the Affiliate Program is to encourage new Users to the Site and Services. You agree to act in good faith in accordance with this intention.

4.1.2 You agree to maintain all of the websites, social media accounts, and newsletters you use to promote CEX.IO.

4.1.3 You must not refer any User who is a contractor or service provider to CEX.IO.

4.1.4 You must comply with all applicable laws in connection with your activities under the Affiliate Program, including when referring Users to the Site or Services.

4.1.5 You must not, directly or indirectly, allow any of the following Accounts to be one of your Members: (i) an Account owned or controlled by you or a member of your immediate family or household, or (ii) an Account owned or controlled by a user who is already a User of the Site or Services.

4.1.6 You should inform CEX.IO if you discover that any other third party makes fraud or other unlawful actions.

4.1.7 You should be responsible for covering any damage caused to CEX.IO by any kind of unlawful action, caused by yourself or any third party who was provided an Affiliate Link by you.

4.1.8 You are responsible for any costs or expenses associated with your activities referring Users to the Site or Services. You incur those costs and expenses entirely at your own risk.

4.1.9 You must ensure that any statements you make in connection with referring Users to the Site or Services are (i) professional, accurate, and truthful; (ii) not misleading or deceptive (for example, do not embellish the nature of your relationship with CEX.IO); and (iii) not offensive, illegal or obscene.

4.1.10 You agree not to engage in any electronic messaging that is prohibited by applicable laws, illegal solicitation, or fraudulent or deceptive solicitation.

5. CEX.IO’s Rights

5.1 As a member of our Affiliate Program, you understand and agree that CEX.IO has all of the following rights as concern you, among the other rights set forth elsewhere in these Affiliate Terms:

(a) We Can Monitor your Site: You hereby give us the right to monitor your website to make sure that you are complying with these Affiliate Terms and to notify you of any changes we believe you should make to your website to remain in compliance. We reserve the right to terminate your participation in the Affiliate Program if you fail or refuse to make such changes after we have so notified you.

(b) We Determine the Terms Applicable to Referred Users: Persons who become Users of our Service through Affiliate Links made in the Affiliate Program will be bound by our Terms of Use, rules, and policies, which are subject to change from time to time. We reserve the right to not accept anyone as a User, and to terminate any User’s account and/or access to the Service if in our sole discretion they violate any of our Terms of Use, rules, or policies, even if such a termination affects your right to a Affiliate Reward under the Affiliate Program.

6. Affiliate Reward

6.1 Except in jurisdictions in which payment of Affiliate Reward is not permitted, and/or where we have not accepted you to be an Affiliate Partner, and/or where you have violated these Affiliate Terms, you will be eligible to earn Affiliate Reward as set forth in this Section 6.

6.2 An Affiliate Reward is earned when a third party does all of the following: (i) The party clicks on a Affiliate Link, and (ii) Once at the CEX.IO Site to which that Affiliate Link points, the party creates a verified Account. The party that completes these steps (i-ii) herein shall be referred to herein as a “Member”.

6.3 You will be credited with a set amount of reward (Revenue Share reward or Cost Per Action reward, or any other payment model as agreed by the parties) earned from the Account the Member opened with your Affiliate Link. 

6.4 The amount of Affiliate Reward will be determined by your Commission Plan and may be amended by CEX.IO at any time.

6.4.1 Revenue Share (RevShare) reward means a revenue model in which the Affiliate Partners earn a percentage of the revenue generated by referred Members over time. The percentage of the revenue you receive will be thirty percent (30%) and may be amended by CEX.IO at any time. In order to maintain RevShare income, you need to attract at least 5 new Members every month. If no new Members have been attracted within 3 months, RevShare charges may be reduced or disabled at our sole discretion.

6.4.2 Cost Per Action (CPA) reward means a revenue model in which the Affiliate Partners receive a fixed commission based on specific actions (such as deposits). 

6.5 You will receive each payment in 30 days after the Member performs the qualifying action. The sum of all your rewards is your “Affiliate Reward”.

6.6 In order to qualify for the Affiliate Reward, the following criteria must be met:

a) you need to complete the enrollment procedure as specified in 1.2;

b) you need to provide the unique ID (UP number) in the Scaleo account or to furnish this number to the manager via the established communication channels (mail, telegram, Skype). In the absence of a UP number, payments can only be made subsequent to the execution of an insertion order (or any other agreement required by CEX.IO).

c) the Members referred by the Affiliate Partner must complete transactions on CEX.IO Platform which include both purchases (for RevShare reward) or deposits (for CPA reward).

6.7 In case when the Member utilizes available to them CEX.IO Spot Trading Fee Balance according to the respective Terms of Use to cover the exchange transaction fees (in case of Revenue Share Commission Plan), the Affiliate Partner will not receive the Affiliate Reward,

6.8 An Affiliate Reward is not earned when any or all of the following is the case: The referring party is not an Affiliate Partner, the Affiliate Partner has violated any provision of these Affiliate Terms, or one or more of the steps set forth in 6.2(b)(i)-(ii) is not present or met.

6.9 If we determine that payment of an Affiliate Reward is not permitted under any applicable laws, or the Member violated any law when creating Account on the CEX.IO Platform, or we find out of your violation of these Affiliate Terms or applicable law resulted in the Member creating Account on the CEX.IO Platform, we reserve the right to not pay the Affiliate Reward.

6.10 Affiliate Partners are solely responsible for any and all government- imposed taxes and levies, and any and all fees charged by the Affiliate Partner’s bank or other financial institution, in connection with or because of the Affiliate Partner’s receipt of Affiliate Reward.

7. Conversion

7.1 All Affiliate Rewards are recalculated in USD equivalent at the moment when the transaction is done.

7.2 Affiliate Rewards will be based upon CEX.IO’s good faith calculation and information available to CEX.IO. CEX.IO is not responsible for any Affiliate Rewards not properly being credited to you that CEX.IO is unaware of, including due to computer error or other reasons.

8. Statistics

8.1 You can check the activity of your Members and the amount of the reward you get both on the Statistics page and / or your personal account created on Scaleo.

8.2 On the Statistics page referred above in the fields Visits, Registrations, Deposits, and Orders, Transactions, you can see the number of Members who did the respective action (registered an Account, logged in CEX.IO Platform, deposited funds or placed an order).

8.3 The Fee column shows the total amount of fees your Members paid for the completed trades on the given date. You can find the information about this commission on our Fee schedule page.

8.4 The Bonus section shows the exact amount of your Affiliate Rewards in USD.

8.5 Information on the Statistics page is updated in real-time.

8.6 In the event that the Affiliate Partner opts not to create an account on the CEX.IO Platform, their statistics will be accessible exclusively via their personal account on Scaleo.

9. Information

9.1 CEX.IO intends to make reasonable efforts to provide Affiliate Partners with the information associated with each Affiliate Link the Affiliate Partner sends out that is used by a Member when opening an Account. There may be circumstances where that information is unavailable such as during technology maintenance and updates or if we decide to discontinue the reporting of this information for one or more Members or one or more Affiliate Partners.

10. Notification

10.1 You must notify CEX.IO of any disagreement regarding any Affiliate Reward within thirty (30) days of receipt of the applicable Affiliate Reward. Any failure to raise a disagreement within that time period is your acceptance of the Affiliate Reward as full and final settlement of the amount you are entitled to receive under the Affiliate Program. If CEX.IO has not received your notice of disagreement within thirty (30) days of the date you received the applicable Affiliate Reward, your right to dispute such Affiliate Reward will be deemed to be, and hereby is waived.

11. Relationship

11.1 Both you and CEX.IO are independent contractors and nothing in this agreement will create any partnership, joint venture, franchise, sales representation, or employment relationship between you and CEX.IO.

12. Non-exclusive

12.1 The Affiliate Program is not exclusive. Your participation in the Affiliate Program does not grant you any additional right to use or continue to use the Site or Services.

13. Changes

13.1 CEX.IO may update or amend the Terms of Use, Affiliate Terms, Site, Services, any Affiliate Rewards and Commission Plans, fees charged in connection with the Services or other elements of the transactions contemplated by these Affiliate Terms at any time and from time to time (“Changes”). CEX.IO may make Changes for any reason or no reason without notice. These Changes may make your participation in the Affiliate Program more or less valuable to you and may result in you no longer being eligible to participate in the Affiliate Program. Please be informed that your continued participation in the Affiliate Program following a Change will constitute your binding acceptance of the Change.

14. Disclaimer

14.1 WE MAKE NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING CEX.IO, THE AFFILIATE PROGRAM, OR THE CEX.IO SERVICES. ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. CEX.IO MAKES NO REPRESENTATION THAT THE OPERATION OF OUR WEBSITE OR OF ANY SIGN-UP PAGE OR PROCESS WILL BE UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.

15. Liability

15.1 In addition to the Limitation of Liability set out in the Terms of Use, CEX.IO also assumes no liability or responsibility for and shall have no liability or responsibility for any losses directly or indirectly arising out of or related to:

15.1.1 these Affiliate Terms;

15.1.2 the Affiliate Program and your participation in it;

15.1.3 any communications you have with a Member or other User regarding the Affiliate Program;

15.1.4 any breach of these Affiliate Terms;

15.1.5 any failure by you to comply with applicable laws (including laws governing privacy or electronic messaging, disclosure laws, etc.); and

15.1.6 any negligent or intentional acts or omissions by you.

15.2 You hereby agree to release the CEX.IO from liability for any and all losses, and you shall indemnify and save and hold the CEX.IO harmless from and against all losses. The foregoing limitations of liability shall apply whether the alleged liability or losses are based on contract, negligence, tort, unjust enrichment, strict liability, violation of law or regulation, or any other basis, even if the CEX.IO have been advised of or should have known of the possibility of such losses and damages, and without regard to the success or effectiveness of any other remedies.

16. Licenses

16.1 You hereby grant us a non-exclusive, non-transferable, revocable right to use your personal and company names, titles, and logos in the advertising, marketing, promoting, and publicizing of the Affiliate Program.

16.2 We both agree not to use the other’s names or other proprietary materials in any manner that portrays the other in a negative light. Other than the rights explicitly granted to you in these Affiliate Terms, we each retain all right, title, and interest in and to our respective rights, and no right, title, or interest in anything or any form or type of property not stated in these Affiliate Terms is hereby transferred to the other.

17. Term

17.1 Your participation in the Affiliate Program, and the application of these Affiliate Terms commence when you enter an Affiliate Link for the Affiliate Program as a part of setting up your Account, or when you send an Affiliate Link to any User or take other steps to engage a User to participate in the Affiliate Program. These Affiliate Terms will apply indefinitely after that, until your participation in the Affiliate Program ends. If your participation in the Affiliate Program ends, all Affiliate Rewards will end on the same date. These terms will continue to apply after your participation in the Affiliate Program ends.

17.2 The Terms of Use apply in their entirety to these Affiliate Terms.

18. Contact us

18.1 If you have any questions relating to these Affiliate Terms, your rights and obligations arising from it and/or your use of the Site and the Service, your Account or any other matter, please, contact support@cex.io and / or affiliates@cex.io.